SHIPPING AND RETURNS
Approximate delivery time is 2-3 days from receipt of payment. We deliver all orders to Malta and Gozo free of charge from Monday to Friday between 8:00am and 5:30pm. You will be contacted prior to delivery.
In case of absence, you can collect your order at Venus Distribution Malta, Triq ix-xatt, Pietà (opening hours: 9:00am – 5:30pm). Goods will be kept for 7 days.
The articles offered on this website also qualify for free delivery in the European Union. We use Registered Post or GLS for European deliveries.
Almost all our products carry excise duties in Malta. We are qualified to process customs release and we will take care of this on your behalf without any additional costs. Please note that we are not responsible for tax or duty which may be applicable in other EU countries.
You have the right to return your orders within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the goods. To exercise the right of withdrawal, the products must be unused and sealed in its original packaging. You may view our terms and conditions here.